Refund Policy

Your purchase of coaching session, consultations or packages indicates your commitment to partake in engaging Shanely Barning's Services and follow through to its conclusion. However, we also understand that unexpected events can happen. In addition to the general guidelines outlined below, refunds and cancellations will be considered individually at the discretion of Shanely Barning. We ask the Client to be committed and faithful.

In general, these guidelines apply for coaching, sessions and consultation refunds and cancellations:

The Client may cancel within 24 hours' notice of purchasing and request a refund. The refund will be issued minus a $80.00 transaction fee. To cancel, please send your request to hello@shanelybarning.com.

Once Shanely Barning approves the sessions with the Client, they are considered set appointments. However, the Client may request to reschedule a session if they give at least 24 hours advance notice.

Any missed or cancelled sessions with less than 24 hours advance notice will forfeited the sessions cost and the session cannot be made up.

If unexpected circumstances prevent the Client from completing all of their scheduled sessions, then the Client may request a refund for the amount for the remaining sessions. The refund will be issued minus a $80.00 transaction fee if approved.

All terms refer to the oﬀer, acceptance, and consideration of payment necessary to undertake Coaching the Client most appropriately, whether by formal meetings of a ﬁxed duration or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, by and subject to, prevailing law of Australia.

We reserve the right to modify or terminate services between the client and Shanely Barning at any time for reasons such as, but not limited to, dangerous or criminal behaviours on the part of the Client, inappropriate or oﬀensive behaviour from the Client, or irresponsible or disrespectful behaviour from the Client. Shanely Barning will inform the Client of the reason for termination on or modiﬁcation on and notice that it is eﬀective immediately on the day we contact the Client about modiﬁcation on or termination. In such situations, at the discretion of Shanely Barning, a refund may or may not be issued for any remaining sessions or services that were paid for but have yet to be completed.